I. Purpose of the Job:
The Communications Director leads Mosaic Church’s brand, messaging, and marketing across all locations. This role turns Mosaic’s mission and ministry priorities into clear, compelling communication that helps people understand who we are and take their next step.
The Director provides both strategic leadership and hands-on creative production. They develop and maintain a consistent brand, lead integrated marketing across digital and in-person channels, and produce strong photography, video, and graphic content. They also coach the Communications Coordinator and build a volunteer team that extends the department’s capacity as Mosaic grows.
II. Experience and Knowledge Required:
- Demonstrated experience leading communications or marketing for a church with comparable attendance and organizational complexity.
- Experience supporting a multi-site church, including the ability to maintain a unified brand while serving the needs of individual locations.
- A portfolio demonstrating strong, hands-on photography, video production and editing, graphic design, and marketing work.
- Proven ability to develop and execute an integrated communications and marketing strategy across digital and in-person channels.
- Experience leading, coaching, or developing staff, contractors, and/or volunteers.
- Strong writing, editing, storytelling, project management, and interpersonal skills. Excellent spelling.
- Proficiency with professional photo and video production tools and relevant creative software, such as Adobe Creative Cloud.
- Working knowledge of website content management, email marketing, social media platforms, and digital marketing analytics.
- Familiarity with Planning Center Online or comparable church management and communication tools preferred.
- A bachelor’s degree in communications, marketing, journalism, film, media production, graphic design, or a related field is preferred. Equivalent relevant experience may substitute.
- Relevant certifications in areas such as digital marketing, analytics, social media, photography, video production, or creative software are preferred.
- A commitment to Mosaic Church’s mission and the ability to communicate in ways that are consistent with its faith and values.
III. Essential Functions and Responsibilities:
- Lead Mosaic’s brand and messaging across all locations, ensuring that communications are clear, consistent, compelling, and aligned with the church’s mission.
- Develop and manage an integrated marketing and communications strategy for church-wide priorities, ministry initiatives, and location-specific needs.
- Personally plan, shoot, edit, and produce photography and video, and contribute to the development of graphic and written content.
- Build a reliable creative pipeline that provides strong photo, video, and graphic coverage for weekend services, events, campaigns, and ongoing ministry communications.
- Oversee Mosaic’s website, email communications, and social media strategy, ensuring that digital channels are current, effective, and aligned with the brand.
- Direct and train the Communications Coordinator, providing clear priorities, feedback, and development so the Coordinator can grow in skill and responsibility.
- Recruit, equip, and develop communications volunteers and team leaders to increase the department’s capacity and ensure consistent coverage across locations.
- Establish and maintain brand standards, editorial calendars, project workflows, communication guidelines, and other tools that support consistent execution.
- Lead internal communications that help staff and ministry leaders understand priorities, timelines, and the information they need to serve well.
- Collaborate with the Production Department to coordinate creative timelines, media assets, and Sunday and event communication needs.
- Work with campus pastors and ministry leaders to understand communication needs, align local content with Mosaic’s central brand, and plan appropriate location-specific communication.
- Monitor communications and marketing performance, share relevant insights with the Executive Pastor, and adjust plans based on results.