Heritage Church operates across multiple campuses, each with its own social media presence. We're looking for a Social Media Manager to own our social media strategy and build authentic community online. You'll serve as the voice of Heritage Church on both our global and campus-level platforms — engaging with our audience, executing our testimony-first content strategy, and ensuring everything we post reaches and resonates with people seeking real life transformation.
This role sits at the intersection of creativity, communication, and coordination. You'll work closely with campus leaders, ministry teams, and volunteers to keep our content pipeline moving and our online presence consistent.
Key Responsibilities
- Own and maintain the social media content calendar across all platforms and campuses
- Write compelling captions and copy that align with Heritage Church's voice and editorial direction
- Schedule, review, and publish content using scheduling platforms (Buffer), approving all posts before they go live
- Manage community engagement — respond to comments, DMs, and mentions in a timely, pastoral tone
- Capture and post real-time stories during services and events at the main campus, including basic photo and video on a smartphone
- Serve as the main point of contact for campus communication leads and ministry page volunteers
- Coordinate content creation across campuses and ministry teams to ensure consistency
- Lead weekly brainstorming meetings to plan upcoming content
- Track analytics and report performance metrics to the Marketing Director
- Train and support volunteers on social media best practices and brand standards
- Develop and maintain social media guidelines and standards documentation
- Stay current with social media trends, platform updates, and algorithm changes
Qualifications
- 2–3 years of experience managing social media accounts in a professional, organizational, or ministry setting
- Strong writing skills with the ability to adapt tone and voice for different audiences and platforms
- Excellent verbal and interpersonal communication skills
- Strong organizational skills with the ability to manage multiple projects, deadlines, and stakeholders simultaneously
- Familiarity with social media scheduling tools, analytics platforms, and Meta Business Suite
- Working knowledge of basic design tools (Canva, Adobe Photoshop, or similar) for resizing and light asset creation
- Comfortable with basic photo and video capture using a smartphone
- Ability to coordinate across teams and work effectively with volunteers
- Detail-oriented with a high standard for quality and consistency
- Alignment with Heritage Church's mission and values
Nice to Have
- Experience with paid social media (boosting posts, basic Meta Ads Manager)
- Familiarity with content management or project management tools
- Background in church, nonprofit, or mission-driven communications
Schedule and Availability
This role requires availability on weekends for services (Saturdays and select Sundays) and for key church events throughout the year. Remote flexibility is available for the balance of the work week.
Compensation
Competitive salary commensurate with experience.
